Connection To Specific Data Domain Fails (Doc ID 1916244.1)

Last updated on JULY 06, 2016

Applies to:

Oracle Endeca Server - Version 7.6.0 and later
Information in this document applies to any platform.

Goal

One application was running off a data domain created through provisioning service and has suddenly stopped working with Studio not being able to connect to the data domain. When we try to add a new data set to that domain, it throws out an error "Error Communicating with the Transaction Web Service" and fails.

The remainder of the existing data domains when checked through Control Panel > Endeca Servers > Test Connections are working fine/connect successfully, while there is a connection failure only with that specific domain. On going through the Endeca Server log, there are observed failures. I have provided the Endeca Server log as well as a seperate document that houses failure messages associated with the data domain in question "ps_570_d1b8f55c-6afb-4946-832f-69f4519cee04" named "DataDomainSpecificLogs" as attachments.

The log messages are very generic and have no specifics. I have not encountered similar issues before and forums do not seems to be of much help in this specific aspect.

Solution

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