Adding User Results in Error "WorkbookFinishException: Could not add the user groups to the user" in User Administration; Using UserMgr Errors with "usermgr caught Exception: DimensionalityMismatch: Array 'usergroup'"
(Doc ID 1916617.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Retail Predictive Application Server - Version 13.4.3 to 16.0.3 [Release 13.4 to 16.0]
Information in this document applies to any platform.
After upgrading from V13.2.3.x to 13.4.x, adding a user to the domain results in an error. For example:
- Add a user from the User Administration workbook:
WorkbookFinishException: Could not add the user groups to the user.
- Use the usermgr utility in unix to add "NEW_USER" results in the error:
usermgr caught Exception: DimensionalityMismatch: Array 'usergroup' in database '/<path_to_domain>/data/admin' dimension 'user' does not have position 'new_user'.
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