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Fail To Run User History Report and User Usage Report (Doc ID 1917589.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Agile Product Collaboration - Version 9.3.3.0 to 9.3.3.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

When attempting to run User History Report and User Usage Report it shows the
the following error. Issue occurs when Time Zone is set to (GMT+08:00) Taipei on user preference.

ERROR
-----------------------
You have entered an invalid date.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with admin user
2. User preference

Time Zone:(GMT+08:00) Taipei

3. Standard Reports > Administrator Reports

User Usage Report

Date Range
On Date Range, press the calendar icon and select date,
default to TDT and error occur

 * From : 05/05/2014 05:29:00 PM TDT
 * To : 05/08/2014 05:29:00 PM TDT

Cause

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In this Document
Symptoms
Cause
Solution
References


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