My Oracle Support Banner

OFSAA User Interface Hangs or Freezes After Creating 30+ Data Filters (Doc ID 1918234.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3 to [Release 7]
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)


In Oracle Financial Services Analytical Applications (OFSAA), when you create 30+ Data Filters in Master Maintenance > Filters, the user interface hangs or freezes.  The issue does not always occur at the same point.  In one instance, you can create 30 Data Filters before the interface hangs.  In another case, you can create 40 Data Filters before the interface freezes.  However, the interface always hangs at a certain point when creating a large quantity of filters.

Errors may appear in the following logs in connection with this issue:

Web server fsapps.log:

[25-07-14 11:03:19 AM] ~ DEBUG ~ FSAPPS ~ [COMMONAPP] Error failed to get connection from DBConnectionFactory  
[25-07-14 11:03:19 AM] ~ DEBUG ~ FSAPPS ~ [COMMONAPP] Infodom :<infodom>
[25-07-14 11:03:19 AM] ~ DEBUG ~ FSAPPS ~ java.lang.NullPointerException
    at com.ofs.fsapps.commonapps.core.manager.DBManager.executeQuery(

Web server FUSIONSUBSYSTEMSService.log:

[FUSIONSUBSYSTEMS] Jul 25,14 11:02:27 : [CONNECTIONS]Getting tomcat connection from pool
org.apache.tomcat.dbcp.dbcp.SQLNestedException: Cannot get a connection, pool error Timeout waiting for idle object

You can resolve the issue after re-starting the Tomcat / Weblogic / Websphere web server but the issue delays the setup of data filters.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.