"This Page Or File Is Not Allowed To Be Viewed" when Trying to Log Into Collaborator Workbench - After Upgrade To 7314 From 730 (Doc ID 1918444.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version 7.3.1.4 and later
Information in this document applies to any platform.
***Checked for relevance on 14-Nov-2016***

Symptoms

On : 7.3.1.4 version, CollabWB

When attempting to login to collaborator workbench,
the following error occurs.

ERROR
-----------------------
 "

This page or file is not allowed to be viewed
Close this window

"




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Collaborator Workbench page:

http://<server>:<port>/portal/login.jsp

2. enter username and password

3. "This page or file is not allowed to be viewed" shows up on bellow page

http://<server>:<port>\common\loginCheck.jsp

4. The loginCheck.jsp exists under %demantra_root%\Collaborator\demantra\common\ folder

5. The same user/ password can successfully log into Business Modeler

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms