Error While Running Pin_rerate Utility in an ECE-BRM Setup : "Failed to get queue_name"

(Doc ID 1918598.1)

Last updated on MARCH 30, 2018

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version to [Release 11.2.0]
Oracle Communications Billing and Revenue Management - Version to [Release 7.5.0]
Information in this document applies to any platform.


On : ECE version, with BRM PS5 , PDC 11.1 PS3

Issue :

      There is an error after running pin_rerate utility as described below

Scenario :

*  Configure all the needed files for pin_rerate using ECE as per documentation.
*  Run pin_rerate as follows :

  1) create a new.txt file with the account poid
           0 PIN_FLD_RESULTS                   ARRAY [1]
           1 PIN_FLD_ACCOUNT_OBJ            POID [0] /account 138806278 0

  2) Then run "pin_rerate -m new.txt -r -t 07/01/2014"

  3) Check that the status of /job/rerate is 1

  4) Then run "pin_rerate -process jobs". Check that the status of /job/rerate is 2

  5) Then run "pin_rerate -process queue". Here it fails, with an error in pin_rerate.pinlog :


Question :

      How to resolve this error ?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms