ASAP Is Not Processing Any Orders, 'ORA-12505' Error Appeared in JNEP diag file (Doc ID 1919096.1)

Last updated on SEPTEMBER 06, 2017

Applies to:

Oracle Communications ASAP - Version 7.0.0 and later
Information in this document applies to any platform.

Symptoms

All orders are in '103' state and SQL Exception is thrown in JNEP diag file as below:

JNEP Diag:

 

 

Changes

 Customer changed the database host name but they forgot to update the ASAP.properties file with new database host name.

Cause

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