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ASAP Is Not Processing Any Orders, 'ORA-12505' Error Appeared in JNEP diag file (Doc ID 1919096.1)

Last updated on AUGUST 20, 2018

Applies to:

Oracle Communications ASAP - Version 7.0.0 and later
Information in this document applies to any platform.

Symptoms

All orders are in '103' state and SQL Exception is thrown in JNEP diag file as below:

JNEP Diag:

>> 183815.097:main:PROG:<>: Exception java.sql.SQLException: Listener refused the connection with the following error:
ORA-12505, TNS:listener does not currently know of SID given in connect descriptor
 . in creating SARM server database pool....
>> 183815.098:main:PROG:<>:
java.sql.SQLException: Listener refused the connection with the following error:
ORA-12505, TNS:listener does not currently know of SID given in connect descriptor
    at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:412)
    at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:531)
    at oracle.jdbc.driver.T4CConnection.<init>(T4CConnection.java:221)
    at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:32)
    at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:503)
    at oracle.jdbc.pool.OracleDataSource.getPhysicalConnection(OracleDataSource.java:280)
    at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:207)
    at oracle.jdbc.pool.OracleConnectionPoolDataSource.getPhysicalConnection(OracleConnectionPoolDataSource.java:139)

--- --- ---

>> 050702.736:main:PROG:<>:
Exception java.sql.SQLException: The Network Adapter could not establish the connection. in creating SARM server database pool....
>> 050702.737:main:PROG:<>:
java.sql.SQLException: The Network Adapter could not establish the connection

 

 

Changes

 Customer changed the database host name but they forgot to update the ASAP.properties file with new database host name.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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