My Oracle Support Banner

Connection Drops Unexpectedly When Calculating/Committing Data Within a Specific Forecasting Domain (Doc ID 1919540.1)

Last updated on MAY 01, 2018

Applies to:

Oracle Retail Demand Forecasting - Version 13.2.3.41 and later
Information in this document applies to any platform.

Symptoms

When attempting to Commit or Calculate large amounts of data (e.g., selecting all 128 Styles at once and applying the changes) in the Forecast Approval (FAP) workbook, the following error(s) occurs and the user is disconnected from the server automatically.  This behavior/error is being encountered regardless of the client used.

-- Error(s) in Classic Client:



Steps to Reproduce:

  1. Build FAP workbooks, selecting large amount of editable data in Fusion Client (FC).
  2. Update a large amount of data at once (e.g., fill large amount of cells/data with zero).
  3. Click the "Calculate" button.
  4. The "Unable to connect to the data store" error is encountered.  Upon checking in the backend through DomainDaemon, the user's session is lost.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.