Two Invoices With the Same EXT_DOC_ID Can Be Created in ReIM (Doc ID 1919602.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Invoice Matching - Version 11.0.7 to 11.0.16.8 [Release 11]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Invoice Matching (ReIM) 11.0.x, when an invoice is rejected to a table via the EDI Upload process, the user can create a new invoice with the same EXT_DOC_ID.  Then after fixing the issues in the first invoice, the result is that two invoices with the same EXT_DOC_ID are inserted into the IM_DOC_HEAD table.


Steps to Reproduce:

  1. Ensure that there is an invoice rejected in the process of EDI upload.
  2. In Document Maintenance, create an invoice with the same external ID as one existing on the EDI Maintenance screen.
  3. Now in the EDI Maintenance, resolve the issue that resulted in the EDI rejection.
  4. Click the button “Retry Invoice”.
  5. The system saves the invoice with no error message.  It is expected that an error should be thrown to indicate the existence of a duplicate ID.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms