Suspend Transaction In Training Mode Is Sent To QueueException Folder (Doc ID 1919995.1)

Last updated on FEBRUARY 13, 2017

Applies to:

Oracle Retail Point-of-Service - Version 13.3 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS) , when attempting to suspend a transaction in training mode , the transaction is sent to the QueueException folder with the following error.



Steps To Recreate:


1. Login into Point Of Service (POS) application in training mode.
2. Scan an item on Sell Item screen.
3. Suspend the transaction.
4. Suspend transaction is not saved in database.


Changes

 

Cause

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