Patient Initial automatically displays by tabbing-out (Doc ID 1920227.1)

Last updated on JULY 13, 2023

Applies to:

Symptoms

The patient initial has been entered manually.

However the initials is automatically changed/populated with the first letter from the First Name, Middle name and Last Name field by tabbing-out
even though this field "Initial" is in disabled mode since the case is locked.

Steps:

1. Login to Argus as argus-J
2. Open the case in English case view and go to patient tab
3. Enter the patient first/last name
4. Initial (eg., YK) is automatically populated
5. Change the case view mode to Japanese
6. Initial (eg., YK) is populated
7. Enter the first name as ABC in Japanese case view
8. Locked and closed the case

9. Check the data
SQL> SELECT PAT_INITIALS FROM CASE_PAT_INFO WHERE CASE_ID = xxx;
PAT_INITIALS
------------
YK    

10. Update the initial as PRIVACY in the database
11. Check the data again
SQL> SELECT PAT_INITIALS FROM CASE_PAT_INFO WHERE CASE_ID = xxx;
PAT_INITIALS
------------
PRIVACY  

12. Open the case > Patient tab in Japanese case view
13. Initial: PRIVACY is displayed

14. Put the cursor on the first name "ABC" field (though it is disabled) and do a tab-out
15. Initials value will change to "YK" automatically. 

Changes

Cause

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