My Oracle Support Banner

'The server has encountered a problem' Error When Navigating To Capacity Contractor Tab On the CDI (Doc ID 1920503.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.0.0 to 2.2.0.0.0 [Release 2.2]
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

MWM - Oracle Utilities Mobile Workforce Management
CDI - Common Dispatcher Interface

Error received when accessing the "Capacity Contractor" tab on the CDI.

- When tab is selected, error presented "The server has encountered a problem. Your request cannot be processed. Please try again."
- When the user clicks "OK" on this error, he is able to search on the page by "activities". However, when the user searches by "hours" the same error is presented.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.