When Convergence Uses Https, Google Maps Not Opening When Hovering Over Postal Address in PAB

(Doc ID 1920522.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Oracle Communications Convergence - Version and later
Information in this document applies to any platform.


On Convergence, running on GlassFish
When hoovering over a contact's postal address within the personal address book from any browser (IE, FF, Chrome),
the Google map is not being shown.

In Chrome an error is being shown stating:

The issue can be reproduced with the following steps:

  1. start a browser to connect to Convergence,
  2. log in to Convergence,
  3. go to personal address book,
  4. select a contact with a postal address, and
  5. hoover over the postal address


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms