My Oracle Support Banner

TBS Utilities crashing with error ORA-01722 when processing Custom Attributes (Doc ID 1921136.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.


 When users run the TBS Utilities and try to process Custom Attributes:

Open TBS Utilities > Custom Attributes
     Click the New button
     Got the following error messages:

A database error has occurred. Please contact your support personnel
     Database error code: 1722
     Database error message:
     Select error: ORA-01722:  invalid number

Error Number 39.
     Error text = Error accessing external object property value_label.
     Window/Menu/Object = w_customized_attributes.
     Script = pfc_postopen.
     Line in Script = 24.

The information entered does not pass validation and must be
     corrected before changes can be saved.
     Close without saving changes .... Yes

Error Number 21.
     Error text = Bad runtime function reference.
     Window/Menu/Object = w_customized_attributes.
     Script = pfc_postopen.
     Line in Script = 24.

... and system closes.

Any processing related to Custom Attributes causes the TBS Utilities to err and close.
Error messages or lack of may vary.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 DisableBind: from the Sybase Infocenter - SyBooks Online

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.