Coupon at Item Level Not Working (Doc ID 1921439.1)

Last updated on FEBRUARY 08, 2016

Applies to:

Oracle Retail Merchandising System - Version 13.2.3.1 and later
Information in this document applies to any platform.
Checked for relevance on 8-Feb-2016.

Symptoms

Running Oracle Retail Merchandising System (RMS) 13.2.3.1 and finding that coupon at Group Level is not working.


When creating a coupon at the item level it did not keep department information.

Steps to Reproduce:

1. Create a Group level coupon at store.
2. Run BATCH_ORPOS_EXTRACT.KSH and check for the JAR file generated for the store.
3. Extract PricingExtractCoupon.xml and see that it has generated with 0 bytes.

 

Cause

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