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COHORT: "Unable to connect to the BI Presentation Server. Please ensure that it is running, configured properly, and that the connection details within this application are correct. Please check the log file for more details." (Doc ID 1921474.1)

Last updated on OCTOBER 01, 2017

Applies to:

Oracle Health Sciences Cohort Explorer - Version 3.0.1 and later
Information in this document applies to any platform.

Symptoms

TRC 3.0.1, users are unable to access the Dashboard tab. The Dashboard Tab "is" visible". You get the following message when trying navigate to:

Cohort Explorer --> Dashboard --> Standard Reports:

"Unable to connect to the BI Presentation Server. Please ensure that it is running, configured properly, and that the connection details within this application are correct. Please check the log file for more details."

Cause

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In this Document
Symptoms
Cause
Solution


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