Convergence Upgrade - Calendar Tab Unavailable After Upgrade (Doc ID 1921914.1)

Last updated on AUGUST 26, 2022

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

After a Convergence patch upgrade, the Convergence instance shows the Calendar tab in the sidebar, but selecting the tab does not result in a Calendar display.

A dialog appears that says "The calendar service is not available. Please try again later".
The sidebar's icon also shows a rounded triangle with "!"

This problem affects all users.

Changes

The only change that occurred was the patch upgrade.

Cause

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In this Document

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Convergence Upgrade - Calendar Tab Unavailable After Upgrade (Doc ID 1921914.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!