Customer Site components not moved to In-Service when orders are DD completed (Doc ID 1921972.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

Customer Site components are not changing to In-Service when orders are DD completed.

It is expected that the status of customer site components should change from Pending to In Service when the order is DD completed.

The issue has impact on  Data integrity. The database has customer site components in Pending status when they should be In Service.


Cause

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