My Oracle Support Banner

Customer Site components not moved to In-Service when orders are DD completed (Doc ID 1921972.1)

Last updated on MARCH 02, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

Customer Site components are not changing to In-Service when orders are DD completed.

It is expected that the status of customer site components should change from Pending to In Service when the order is DD completed.

The issue has impact on  Data integrity. The database has customer site components in Pending status when they should be In Service.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.