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Unable to View Service Request Details in Connection Design Window for Engineering Work Order (EWO) (Doc ID 1922149.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.


Unable to view Service Request Details (Order Notes) in Connection Design window for circuit created with EWO. The following message is displays when attempting to do so.

Message Text

Message Displayed in GUI


The issue can be reproduced at will with the following steps:

1. Create a circuit via EWO

2. Open the circuit in Connection Design

3. From the main menu, select Options > Service Request Detail and the "This action is not supported for Engineering Work Orders" message is displayed




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