End Date Added To Discounts While It Is Not Expected (Doc ID 1922769.1)

Last updated on SEPTEMBER 08, 2023

Applies to:

Symptoms

When one creates a customer, there is an end date created on the discount (purchased_discount object) even if one does not pass any end date during the subscription. However, if one changes the discount_to_validity_flags from “full” to “prorate”, the discount is correctly subscribed with no end date.

The same issue also manifests in below scenario as reported by another customer.

Scenario:

1. Create product , monthly cycle forward (mcf) , service/ip , 100$ , proration based on usage, P and D flags enabled
   Create discount , mcf , service/ip , 10%OFF OOB discount model , under 'Detailed Discount Info' --> under 'Discount Validity Rules', make following selections for usage and cycle :
              Prorated Discount -- Full Discount -- Full Discount
              Prorated Discount -- Full Discount -- Full Discount
2. On 01 JUNE : create Account with above plan
3. On 01 JUNE : check ROBJ of purchased discount
    
   
   

Actual Result:

See that the end dates have changed to 01 JULY.
That means, on 01 JULY, when one runs pin_bill_accts, discount is not applied.

Expected Result:

The end dates should not change at all.

Changes

Cause

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