'Failed to Retrieve DPW File' Error When Launching the Wipedit Plugin from Documaker Interactive Using Internet Explorer 9 (Doc ID 1923357.1)

Last updated on AUGUST 23, 2016

Applies to:

Oracle Documaker - Version 12.1 to 12.3 [Release 12]
Information in this document applies to any platform.

Symptoms

When launching the WIPEdit plugin from Documaker Interactive using Internet Explorer 9 the following error is produced and the plugin fails to load:

"Failed to retrieve DPW file result code = 800c0008
url=https://..."

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms