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Invalid Inventory Adjustment Code Is Being Sent to RMS During Return to Stock Operation in RWMS (Doc ID 1923560.1)

Last updated on MARCH 20, 2017

Applies to:

Oracle Retail Warehouse Management System - Version 13.2 to 13.2.8 [Release 13.2]
Information in this document applies to any platform.


In Oracle Retail Warehouse Management System (RWMS) 13.2.x, an invalid inventory adjustment code is being sent to Retail Merchandising System (RMS) during a return to stock operation in RWMS.

Steps to Reproduce:

  1. Go to return to stock in hand held (HH) screen.
  2. Enter the Container Number.
  3. Enter a quantity that is different from the one in the container table.
  4. Press [F6] - "Done and Transport".  The system throws the error message: "Quantity mismatch.Re-enter".
  5. Enter the same quantity entered previously.
  6. Choose a reason for the adjustment.
  7. Choose a reason_code for which the user_reason_code is different from the reason_code in the REASON_CODE table.  (Only the reason_code is present in RMS, not the user_reason_code.)
  8. Since the user_reason_code is not present on the RMS side, the messages get stuck in RMS.




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