Unable To See Device Log in MPOS: Message "Unable To Get Log Contents" Appears (Doc ID 1923603.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.0.1 to 14.0.2 [Release 14.0]
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.


In random situations we are not able to see the device log of Oracle Retail Mobile Point of Service (MPOS).  MPOS instead displays the following error message:

 

Cause

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