Resolving Slow SIM Client And/Or Batch Performance Caused by JVM and Transaction Timeout Configuration
(Doc ID 1923619.1)
Last updated on AUGUST 16, 2022
Applies to:
Oracle Retail Store Inventory Management - Version 13.2 and laterInformation in this document applies to any platform.
Purpose
This document outlines steps to be followed when observing slow Store Inventory Management (SIM) User Interface performance and/or batch performance, caused by incorrect transaction timeout configuration or improper memory settings.
The following error is typically noted in the Server Log:
Error: javax.ejb.EJBException: Transaction Rolledback.; nested exception is:
weblogic.transaction.internal.TimedOutException: Transaction timed out after 32 seconds
....
weblogic.transaction.internal.TimedOutException: Transaction timed out after 32 seconds
....
Troubleshooting Steps
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In this Document
Purpose |
Troubleshooting Steps |