Central Office: Cannot Search for a Customer After Creating a New Customer With Special Pricing
(Doc ID 1923649.1)
Last updated on JANUARY 04, 2021
Applies to:Oracle Retail Central Office - Version 14.0.1 and later
Information in this document applies to any platform.
We receive the following error in Central Office (CO) when trying to search for a customer who has special pricing settings:
Steps to Reproduce:
- Log in to CO.
- Create a new customer and select special pricing (e.g., Senior).
- Complete all fields and create the new customer.
- Select Customer tab.
- Search Customer by Customer ID.
- Enter Customer ID and click Search.
- Note the error above.
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