Net Change Refresh Collection Is Not Collecting All The Work Orders (Doc ID 1923716.1)

Last updated on MARCH 25, 2020

Applies to:

Symptoms

On : 12.1.3 version, Data Collections

ACTUAL BEHAVIOR
---------------
Net change refresh Collection is not collecting all the work orders

We have Implemented Net Change refresh Collection last week & we are noticing that few of the work orders are getting not collected,

 Since few work orders are getting not collected Scheduler/ Planners are loosing the visibility & Affecting the Scheduling of 60 Plants

Process -

1) Within ASCP ( Destination instance) we have 2 instances 1) INSTANCE1 2) INSTANCE2 we are running collection for both these daily once
2) INSTANCE2 instance is being used for Production scheduling & we run Net change refresh collection every 1 hr to make sure the new workorders & changes on the existing work orders are collected.
3) In last 2 days we are observing the Workorders are getting missed after Net change collection & changes in the work order are also not getting collected

EXPECTED BEHAVIOR
-----------------------
to collect all work orders

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Run Net change refresh collection every 1 hr

 

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.