Why Are 'Post Void' and 'Layaway' Buttons Disabled When Transaction Number Is Incremented, Even When No Operation Has Been Performed on Customer Screen? (Doc ID 1924880.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.4.6 and later
Information in this document applies to any platform.

Goal

In Oracle Retail Point of Service (ORPOS), why are 'Post Void' and 'Layaway' buttons disabled when the transaction number is incremented, even when no operation has been performed on the Customer screen?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms