The 'Called To' Field Is Not Displayed In Customer Center (Doc ID 1925352.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Goal

After loading prerated events into BRM and balance impacts is done, we can see the event details in balance tab of Customer Center.
However, there is "called to" field under "events associated with this item" section which is not getting populated.

The documentation for PCM_OP_BILL_GET_ITEM_EVENT_CHARGE_DISCOUNT states that the CALLED_TO field will be populated for GSM type events.

We can see that `PCM_OP_BILL_GET_ITEM_EVENT_CHARGE_DISCOUNT' is calling PCM_OP_SEARCH opcode to fetch all the required values.
However in the input flist of PCM_OP_SEARCH it seems the `Called To' field is missing.

Why is this?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms