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The 'Called To' Field Is Not Displayed In Customer Center (Doc ID 1925352.1)

Last updated on MARCH 08, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Goal

After loading prerated events into BRM and balance impacts is done, we can see the event details in balance tab of Customer Center.
However, there is "called to" field under "events associated with this item" section which is not getting populated.

The documentation for PCM_OP_BILL_GET_ITEM_EVENT_CHARGE_DISCOUNT states that the CALLED_TO field will be populated for GSM type events.

We can see that `PCM_OP_BILL_GET_ITEM_EVENT_CHARGE_DISCOUNT' is calling PCM_OP_SEARCH opcode to fetch all the required values.
However in the input flist of PCM_OP_SEARCH it seems the `Called To' field is missing.

Why is this?
 

Solution

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In this Document
Goal
Solution
References


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