MISSING_TRAN_BIG_GAP Error In ReSA Even If Transaction Exists
(Doc ID 1925414.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Retail Sales Audit - Version 14.0.1 and later
Oracle Retail Point-of-Service - Version 14.0.1 and later
Information in this document applies to any platform.
Why MISSING_TRAN_BIG_GAP is encountered while uploading RTLOG to ReSA?
Steps To Reproduce:
a) Generate an RTLOG from POS for the following steps :
- Open the Store
- Open 5 Registers
- Open 5 Tills
- Close 4 Tills
- One Sale transaction in one Till
- One Return Transaction on same Till
- Close Remaining Till
- Reconcile all 5 Tills
- Close the all 5 Registers and Close the Store
b) Upload this RTLOG to RESA to get the "MISSING_TRAN_BIG_GAP" error in the sa_error table
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