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Any date field values that are passed in XAI inbound services is changed after upgrade CCB to SP2. (Doc ID 1925464.1)

Last updated on JUNE 15, 2021

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Goal

**Disclaimer:** This KM article may include the following abbreviations:
CCB - Oracle Utilities Customer Care and Billing
XAI - XML Application Integration

Any date field values that are passed in these two XAI inbound services is changed.
For Example if We complete a Work Order that requires a Meter Read and the
Inbound XAI Service passes a Read Date Time value of 07/08/2014 14:11 it is changed to 07/08/2014 18:11. This happens consistently regardless of the time passed in the request.

 For the C1FieldActivityMaintenance the same issue happens when the XAI Inbound Service is trying to add a lof entry with a Date Time of 07/08/2014 14:11 it is changed to 07/08/2014 18:11.


When we try to update the Account characteristics or Premise characteristics it is throwing system error.



 

Solution

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In this Document
Goal
Solution
References


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