Any date field values that are passed in XAI inbound services is changed after upgrade CCB to SP2. (Doc ID 1925464.1)

Last updated on SEPTEMBER 21, 2022

Applies to:

Goal

Any date field values that are passed in these two XAI inbound services is changed.
For Example if We complete a Work Order that requires a Meter Read and the
Inbound XAI Service passes a Read Date Time value of 07/08/2014 14:11 it is changed to 07/08/2014 18:11. This happens consistently regardless of the time passed in the request.

 For the C1FieldActivityMaintenance the same issue happens when the XAI Inbound Service is trying to add a lof entry with a Date Time of 07/08/2014 14:11 it is changed to 07/08/2014 18:11.

When we try to update the Account characteristics or Premise characteristics it is throwing system error.

Solution

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