Error: "Bad Public User Name or Password. ORA-12638: Credential Retrieval Failed" When Attempting To Login To P6 Professional Client
(Doc ID 1925478.1)
Last updated on SEPTEMBER 10, 2019
Applies to:
Primavera P6 Professional Project Management - Version 6.2.1 and laterInformation in this document applies to any platform.
Symptoms
When attempting to login in P6, the following error occurs.
ERROR
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"Bad public user name or password. ORA-12638: Credential retrieval failed"
STEPS TO REPRODUCE
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The issue can be reproduced at will with the following steps:
Configure alias connection of P6 against an Oracle XE database, at the end the message will appear.
Changes
Cause
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In this Document
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Cause |
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