Unable to convert collator strength string into the integer constant from java.text.Collator class (Doc ID 1925698.1)

Last updated on JUNE 15, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Goal

Error:After applying any lanuguage in the CCB:

weblogic_current.log
SPL - 372046-333-1 2014-09-01 20:20:56,525 [[ACTIVE] ExecuteThread: '23' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (shared.common.StringUtilities) Unable to convert collator strength string into the integer constant from java.text.Collator class: ""
java.lang.NoSuchFieldException:
  at java.lang.Class.getFieldImpl(Native Method)
  at java.lang.Class.getField(Class.java:815)
  at com.splwg.shared.common.StringUtilities.getCollationStrength(StringUtilities.java:659)
  at com.splwg.base.domain.web.MenuLoginService.emitMenuItems(MenuLoginService.java:266)
  at com.splwg.base.domain.web.MenuLoginService.emitMenuLines(MenuLoginService.java:327)
  at com.splwg.base.domain.web.MenuLoginService.privateEmitMenuSpec(MenuLoginService.java:250)
 

Solution

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