ISS Bootstrap Error: MS account is empty (Doc ID 1925948.1)

Last updated on OCTOBER 01, 2014

Applies to:

Oracle Communications Indexing and Search Service - Version 1.0 and later
Information in this document applies to any platform.

Symptoms

Attempting to bootstrap a user returns error:

$ issadmin.sh --bootstrap --user userA
Failure on bootstrap command: userA IssException: BootStrap of account, User: userA Host: mailhost.domain.com MS account is empty

Thu Sep 11 22:36:26 PDT 2014 com.sun.comms.iss.indexapi.EmailParser finishDateStamp INFO: [ End:   Thu Sep 11 22:36:26 PDT 2014 ] Processing User - userA On Host - mailhost.domain.com  Elapsed time: 0 sec

Cause

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