Deadlock Involving ReetrantLock After Upgrading to Oracle Commerce (ATG) 10.2.0.3 via Patch 18491118 (Doc ID 1926976.1)

Last updated on DECEMBER 22, 2016

Applies to:

Oracle Commerce Platform - Version 10.2.0.3 to 10.2.0.3 [Release 10]
Information in this document applies to any platform.

Symptoms

This problem is a deadlock involving a ReentrantLock and another GSA-related object.  It can happen on any server instance, such as a commerce agent, Content Administration server, or CSC instance.

If you are encountering a similar deadlock that does not involve "ReentrantLock", then it is not this issue.  If you are on a version between 10.0 and 10.2.0.2, then you are likely encountering the issue described in Deadlocks on Site During or After Deployment Due to Selective Cache Invalidation (Doc ID 1580617.1).

Changes

Recently upgraded to Oracle Commerce (ATG) 10.2.0.3 via <Patch 18491118>.

Cause

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