Transaction Post Processor Fails with 'ORA-01400: Cannot Insert NULL' Error for Items With No Department Assigned (Doc ID 1927079.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Back Office - Version 13.4.1 and later
Information in this document applies to any platform.

Goal

The transaction post processor fails with the below error when attempting to handle an item with no department assigned in AS_ITM.  Why?

 

Steps to Reproduce:

  1. Upload items to Back Office (BO) using Data Import, including items with no department assigned.
  2. Check AS_ITM.ID_DPT_POS for those items to find the values NULL.
  3. Perform a sale transaction of these items.
  4. Run post processor in Back Office until it succeeds.
  5. Check AS_ITM.SC_PST_PRCS to find the value 3 (Failed).  Also check BO logs to find the error above.


Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms