Convergence Fails to Add Charset Tag in Attachments, Resulting in Corrupt View at Recipient End (Doc ID 1927117.1)

Last updated on OCTOBER 26, 2015

Applies to:

Oracle Communications Messaging Server - Version 7.0.3 and later
Information in this document applies to any platform.

Symptoms

Convergence (IWC) fails to add a charset tag in attachment, which results in corrupt view at recipient end.

Steps to reproduce:

1. Login to Convergence / IWC.

2. Compose and send a Mail with an attachment of a file (in text format) containing text as shown below, and encoded in Shift_JIS format.


However, recipient's MUA like Thunderbird would not be able to detect the charset applied for attachment, and so result in corrup view of attachment.

Cause

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