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Reject Records Are Not Generating Under OutputPath Directory Mentioned In SuspenseCreateOutput Output Stream (Doc ID 1927185.1)

Last updated on SEPTEMBER 25, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM) version 7.5.0 patchset 8, Suspense Manager is no longer suspending Event Data Records.  This was observed after upgrading to BRM 7.5.0PS8.

Description:

EDRs cannot be suspended or sent to SuspenseCreateOutput stream. After processing an EDR file having one record with invalid customer login, the EDR file goes to $IFW_HOME/data/error directory instead of the directory mentioned in the SuspenseCreateOutput out stream ($IFW_HOME/data/reject).

This same behavior is not experienced in the BRM 7.5 releases prior to PS8.

Due to this issue, Suspense out file (suspense_create__xxx.out) are not getting created in reject directory.

Error Excerpts in the Pipeline Logs:

28.08.2014 11:22:04 xxxxxx ifw          IFW       NORMAL   [T:1283488064] 00122 - (ifw.Pipelines.ROUTER.Output.Statistic) INF_ERR_RATE_EXCEEDED | The rate of the error type 'INF_EDR_REJECTED' (90%) was exceeded with 100.000000%, rejecting file.
28.08.2014 11:22:04 xxxxxx ifw          IFW       NORMAL   [T:1283488064] 00498 - (ifw.Pipelines.ROUTER.TransactionManager) INF_TRANSACTION_ROLLBACK_DEMANDED | Rollback demanded for transaction '30'.
28.08.2014 11:22:04 xxxxxx ifw          IFW       NORMAL   [T:1283488064] 00054 - (ifw.Pipelines.ROUTER.Input.InputModule.Module.InputStream.Module) INF_FILE_MOVED | File './custom/data/router/in/.CDR_MSC_Voice_PostPay_08181126_0828000249.data' moved to './custom/data/router/err/CDR_MSC_Voice_PostPay_08181126_0828000249.err'.
28.08.2014 11:22:04 xxxxxx ifw          IFW       NORMAL   [T:1283488064] 00452 - (ifw.Pipelines.ROUTER.TransactionManager) INF_ROLLBACK_TRANSACTION | Transaction '30' rolled back.
28.08.2014 11:22:04 xxxxxx ifw          IFW       NORMAL   [T:1283488064] 00526 - (ifw.Pipelines.ROUTER.TransactionManager) INF_ROLLBACK_TRANSACTION_DEMANDED | Transaction '30' rollback demanded by 'ifw.Pipelines.ROUTER.Output'-'streamShallBeRenamed() returns false.'. 

Cause

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In this Document
Symptoms
Cause
Solution
References


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