Performance Issue In AACG, HTTP Error 503 Service unavailable (Doc ID 1927696.1)

Last updated on APRIL 03, 2017

Applies to:

Oracle Enterprise Governance, Risk, and Compliance Manager - Version 8.6.5 and later
Oracle Transaction Controls Governor - Version 8.6.5 and later
Information in this document applies to any platform.

Symptoms

On : 8.6.5.1645 version, Performance

When attempting to use various GRC screens,
the following error occurs.

ERROR
-----------------------
A connection to the server has failed (status=503)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator > Result Management > Manage Incident Results at this point I enter a control by selecting Pending Results Count and then I selected Detach. Takes from 5 to 15 minutes to get results back or receive message that connection to server has been lost


Cause

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