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Cannot View BCC Home Page, Errors in Log: atg.portal.framework.PortalException and java.lang.NullPointerException (Doc ID 1928780.1)

Last updated on APRIL 03, 2019

Applies to:

Oracle Commerce Merchandising - Version 10.2 and later
Information in this document applies to any platform.

Symptoms

When trying to view the BCC home page, the page does not render and the following is seen in the logs:

Cause

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In this Document
Symptoms
Cause
Solution
References


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