SHIPMENT.INVC_MATCH_STATUS Column Showing Status 'U' Even After All Items In The Invoice Are Matched (Doc ID 1928906.1)

Last updated on JULY 30, 2017

Applies to:

Oracle Retail Invoice Matching - Version 12.0.12 and later
Information in this document applies to any platform.

Symptoms

While performing a summary match for a Purchase Order with multiple shipments if the invoice is created with only a single shipment and matched to that shipment in summary match.

In shipment table the status of that shipment is still 'U' even after all the items in that shipment were matched.But the status of the items in that shipment in shipsku table is M.

The issue can be reproduced at will with the following steps:

Scenario 1 (Exact Match)
1. Create a PO with 5 Items. Ship it in 2 parts. Shipment 1 has 2 items and shipment 2 has 3 items.
2. Receive it completely.
3.Create a exact match invoice only for the items in the shipment 1.
4.Match the invoice to shipment 1 using the summary match.
5. On the summary match screen , do not select select any particular invoice, just click on "Detail Match".
6.After the invoice is matched, the status of invoice is "MTCH".
7. As the invoice was matched to shipment 1, the INVC_MATCH_STATUS in the shipment table for shipment 1 should be 'M'. But it is still 'U' and the status of the items(INVC_MATCH_STATUS column in SHIPSKU) in the shipment 1 in the shipsku table is M. This is not working as expected. The INVC_MATCH_STATUS status of the shipment 1 in the shipment table also should be updated to M along with the INVC_MATCH_STATUS status of items in the shipsku table.

Scenario 2 (Cost Discrepancy resolved through RCA)
1. Create a PO with 5 Items. Ship it in 2 parts. Shipment 1 has 2 items and shipment 2 has 3 items.
2. Receive it completely.
3.Create a invoice having cost discrepancy for the items in the shipment 1.
4.Match the invoice to shipment 1 using the summary match say invoice cost is correct and resolve the discrepancy through RCA
5. On the summary match screen , do not select select any particular invoice, just click on "Detail Match".
6.After the invoice is matched, the status of invoice is "MTCH".
7. As the invoice was matched to shipment 1, the INVC_MATCH_STATUS in the shipment table for shipment 1 should be 'M'. But it is still 'U' and the status of the items(INVC_MATCH_STATUS column in SHIPSKU) in the shipment 1 in the shipsku table is M. This is not working as expected. The INVC_MATCH_STATUS status of the shipment 1 in the shipment table also should be updated to M along with the INVC_MATCH_STATUS status of items in the shipsku table.

Cause

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