AgileContentPool Is Suspended Exception When Users Working On Web Client (Doc ID 1929231.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.3 version,

The following error occurs when users works on Web Client.

ERROR
-----------------------
weblogic.common.resourcepool.ResourceDisabledException: Pool AgileContentPool is Suspended, cannot allocate resources to applications.

See the following information on stdout.log.

<2014-08-11 14:50:05,284> <ActionServlet:ERROR> No module name specified in the request.
weblogic.jdbc.extensions.PoolDisabledSQLException: weblogic.common.resourcepool.ResourceDisabledException: Pool AgileContentPool is Suspended, cannot allocate resources to applications..
..
<2014-08-11 15:06:16,861> <NotifyTask:ERROR> notification task exception
weblogic.common.resourcepool.ResourceDeadException: 0:weblogic.common.ResourceException: Could not create pool connection. The DBMS driver exception was: Listener refused the connection with the following error:
ORA-12518, TNS:listener could not hand off client connection


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Use Web Client

Cause

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