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Understanding and Troubleshooting Causes of Transaction Rollbacks and Timeouts (Doc ID 1929520.1)

Last updated on JULY 10, 2018

Applies to:

Oracle Commerce Platform - Version 2006.3 and later
Information in this document applies to any platform.

Symptoms

The following errors are known to occur when a transaction is timed out:

WebLogic

If the same transaction ID is reported as being timed out over the course of several different errors, it is possible that you are running into a problem as described in <Document 1930429.1> - Transaction Is Not Active Errors Reported From Same Request Handling Thread.

Cause

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In this Document
Symptoms
 WebLogic
 JBoss
 WebSphere
Cause
Solution
 1. Gather Thread Dumps
 2. Analyze Thread Dumps
 3. Review Transaction Handling Code
 4. Review Verbose Garbage Collection (GC) Output
References


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