DID Range Issues On Pre Order (Doc ID 1929635.1)

Last updated on NOVEMBER 05, 2014

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

DID range (XXX) XXX – XXXX thru XXXX currently exists on customer account. The user had an open order , that while it had the DID range on it, had no provisioning tasks assigned as the order was not completed. Metasolv would not allow the order to be Supp Cancel,  the order as it gave error SP_CLEC_SO_RECON_DVR .

Cause

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