On The Resource Heat Map Report, Some Resources Show Incorrect Totals For Number Of Projects

(Doc ID 1930062.1)

Last updated on AUGUST 31, 2016

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 7.5.6 and later
Instantis EnterpriseTrack - Version 7.5.6 and later
Information in this document applies to any platform.


On : Instantis Enterprise Track - Cloud 7.5.6 version, Reports

When running the Resource Heat Map report, 2 Resources have incorrect totals for number of Projects.

When running the Resource Heat Map report, all totals should be correct for each Resource.

The issue can be reproduced at will with the following steps:
1. Log into the application
2. Go to Reports/Standard
3. Expand folder link where Resource Heat Map is located
4. Run the report named Resource Heat Map
5. Scroll down and and find the Resources in question - see that the Total Demand (TD) numbers do not match 

The issue has the following business impact:
Due to this issue, incorrect totals are shown within the report which is given to company management.


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