The response is slow to show Accout Information page when search by AccountID on Control Central

(Doc ID 1930074.1)

Last updated on SEPTEMBER 30, 2014

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


It is taking from 7 to 10 seconds to show Accout Information page after searching by AccoutID on Control Central . The response time is very slow. 


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms