The response is slow to show Accout Information page when search by AccountID on Control Central (Doc ID 1930074.1)

Last updated on SEPTEMBER 30, 2014

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

It is taking from 7 to 10 seconds to show Accout Information page after searching by AccoutID on Control Central . The response time is very slow. 

Cause

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