Undeliverable, Retry General application Error in Central Coding

(Doc ID 1930401.1)

Last updated on APRIL 02, 2015

Applies to:

Oracle Health Sciences Central Coding - Version 1.0.0 to 3.0.2 [Release 1.0.0 to 3.0.0]
Information in this document applies to any platform.

Symptoms

 There are one or more Requests that are stuck in the "Undeliverable, Retry" state in Central Coding. When hoovering of the status icon for this entry, the below error can be found...

"Undeliverable, retry: General application error occurred: Server was unable to process request- - -> Failed to create Inform object Inform.PFSync Transasc. Please make sure Service or Trial has started...."

 

Cause

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