Last updated on NOVEMBER 29, 2014
Applies to:Oracle Argus Interchange - Version 7.0.3 and later
Information in this document applies to any platform.
Auto accept of followup is creating new cases rather than updating the previously accepted E2B Compliant case. The problem occurs when the CompanyNumb is not all in upper case.
The Interchange log shows the following error: Unable to find the Case ID using the SQL: select NVL(case_xref,-1) case_xref from safetyreport sr where sr.report_id = ...
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms