APCC Material Plan Link Displays HTTP Error 500 (Doc ID 1931032.1)

Last updated on NOVEMBER 30, 2016

Applies to:

Oracle Advanced Planning Command Center - Version 12.1.3.9 and later
Information in this document applies to any platform.

Symptoms

On VCP 12.1.3.9.1 in Production:

Using Advanced Planning Command Center/ Material Plan

When attempting to open the Material Plan via the link in ASCP Plan Actions,
a web page stating the following is displayed instead of the Material Plan

ERROR
-----------------------

Error 500--Internal Server Error


The issue can be reproduced at will at customer site with the following steps:

1. Open APCC
2. Under ASCP Plan Actions, click Material Plan
3. Observe the noted error

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms