MetaSolv - Assign TN Issue (Doc ID 1931451.1)

Last updated on OCTOBER 14, 2014

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

The user has a TN number that needs to be assigned to an order. They get a error message that the number is associated with open order. When searching system, the TN is assigned to an order but the order is cancelled.

Cause

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