Endeca Bulk Load Fails After Restarting Commerce Instance, BCC, and Endeca Instance - IndexingException ConcurrentWriteException Errors in the Application Logging (Doc ID 1931461.1)

Last updated on MARCH 16, 2017

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 3.1.1 and later
Oracle Commerce Platform - Version 10.2 and later
Information in this document applies to any platform.

Symptoms

In an Oracle Commerce Platform + Oracle Commerce Guided Search integration, during the bulk indexing process, the opening of Endeca RecordStore transactions fails and logs an IndexingException.

Within the Oracle Commerce Platform logging, the following error is seen:

ERROR [BulkLoader] atg.repository.search.indexing.IndexingException: com.endeca.itl.recordstore.ConcurrentWriteException: Write in progress with generation <nn>...

Changes

The commerce instances, BCC, and Endeca ITL host housing the Endeca CAS service, Tools service, and the Endeca HTTP service were forcibly restarted.

Cause

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